At Flow Star Technology (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://flowstartech.com or use our services.
1. Information We Collect
We may collect the following types of information:
-
Personal Information:
-
Name
-
Email address
-
Phone number
-
Other contact details you provide via forms (e.g., contacting us or support requests)
-
-
Technical / Automated Information:
-
IP address
-
Browser type and version
-
Device type, operating system
-
Website usage data (pages visited, time spent, clicks, etc.)
-
Cookies, analytics tools tracking
-
-
Service-Related Information:
-
Details about which services/products you are interested in (e.g. CCTV, Wireless, POS, Software Solutions, etc.)
-
Inquiries or support communications
-
2. How We Use Your Information
We use your information for these purposes:
-
To provide, maintain, and improve our products and services, including IT, security solutions, network infrastructure, etc.
-
To respond to your inquiries, support requests, or other communications.
-
To send updates, newsletters, promotional or marketing materials (if you opt in or agree to receive them).
-
To monitor website use and performance, analyze trends, and improve user experience.
-
To comply with legal obligations, prevent fraud, and protect the rights, property, or safety of Flow Star Technology or others.
3. Sharing of Information
We do not sell your personal information. However, we may share information in these cases:
-
With trusted third-party service providers (e.g. for hosting, analytics, email services) who help us run the website or deliver services.
-
When required by law (legal requests, regulations).
-
To protect the rights, property, or safety of Flow Star Technology, our clients, or the public.
4. Cookies & Tracking
-
We use cookies or similar technologies to enhance functionality, measure site performance, and personalize user experience.
-
You can choose to disable or limit cookies via your browser settings; note that doing so may affect some features of our website.
5. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information. However, no data transmission or storage system is completely secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location / jurisdiction, you may have rights such as:
-
Accessing your personal information
-
Updating or correcting your information
-
Requesting deletion of personal data
-
Opting out of marketing or promotional communications
-
Limiting or objecting to certain kinds of data processing
To exercise these rights, please contact us (see “Contact Us” below).
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our services are not directed to children under [Insert minimum age, e.g. 16]. We do not knowingly collect personal data from minors. If you believe we have collected data from a child under that age, please contact us and we’ll remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or want to exercise your privacy rights, you can contact us:
Flow Star Technology
📍 Location: Saudi Arabia (official country of operation according to website footer)
📧 Email: info@flowstartech.com / sales@flowstartech.com
📞 Phone: +966 591 711979